Tails of the City Pet Care is fully insured, bonded and proudly affiliated with the following pet care associations:
Vote for us in the BEST OF DC READERS POLL! Help us be top dog - the cat's meow! To vote, click here, and under GOODS & SERVICES, you will find Best of Pet Services. We appreciate your vote and loyalty! Votes are due by March 1, 2012.
Use our branch locator to find out which branch you should contact. Simply enter your zip code, and click on "Find":
Send us your Request for Service and Tails of the City will schedule a pre-service interview right away!
You may leave messages for us at 202-261-6615. This is the ideal method of contact if you want to book services, cancel visits or have a general inquiry. You can rely on us to return calls promptly to confirm receipt of your call. Please expect a return call as confirmation to all service requests and cancellations. Feel free to leave messages for us 24-hours a day, 7-days a week. (If matters require immediate attention such as last minute requests for visits or cancellations, please call us on the work cell at any time.)
If clients need to reach a staff member immediately, please call us on the work cell at 202-669-7230. Please make sure that your matter is of an urgent nature. Please also be mindful that normal business hours are Monday through Friday 9 am - 5 pm.
Contacting us by e-mail is an excellent way to request visits, make cancellations or inquire about services. If you would like to e-mail us, please send messages to Xuan-Huong Nguyen using the contact form provided.
If you need to submit payment for services or need to mail important documents (service agreements, updated pet profiles, vet records), please send correspondence to the following address:
Tails of the City - Washington DC Branch
P.O. Box 27296
Washington, DC 20038
